GUEST ORIENTATED CONSULTATION & SALES – IN HOUSE TRAINING
Consultation focusing on guest needs is the primary criterion for the professional evaluation of spas, because it automatically leads to sales and treatment bookings. However, it requires a specialised technique.
This workshop teaches your staff spa specific consultation techniques and how to deploy them effectively in practice.
The result is staff who enjoy, and are good at, giving advice to guests, immediate increases in sales and significantly higher numbers of satisfied guests! Practical training to put into practice.